Privacy Policy of Omigar Couriers Ltd.
1. Introduction
At Omigar Couriers Ltd. ("we," "us," "our"), we prioritize your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you access our website (omigar.co.uk) or utilize our delivery services. We comply with UK data protection laws, including the UK Data Protection Act and the General Data Protection Regulation (GDPR).
2. Information We Collect
We collect both personal and technical data, including:
Personal Data: Name, address, phone number, email, and payment details, which you provide when placing an order or interacting with our services.
Technical Data: Information such as your IP address, browser type, and device information.
Cookies: We use cookies to enhance user experience. You can manage your cookie preferences through your browser settings.
3. How We Use Your Data
We use your data for the following purposes:
Order Fulfillment: To process and deliver your orders.
Customer Support: Communicating with you regarding your order and resolving queries.
Service Improvement: Analyzing how our website and services are used to improve user experience.
Marketing: If you opt-in, we may send marketing communications. You can unsubscribe anytime.
Compliance: Adhering to legal and regulatory obligations.
4. Legal Basis for Processing
We process your data under the following legal bases:
Contractual Necessity: For fulfilling delivery services.
Legal Obligation: To comply with applicable laws.
Legitimate Interests: For improving our business and services.
Consent: For marketing purposes, only if you provide consent.
5. Data Sharing
We may share your personal data in the following cases:
Service Providers: Trusted third-party partners (e.g., payment processors like Stripe, delivery partners) for completing services.
Legal Compliance: To government authorities, if legally required.
We do not sell or rent your personal data to third parties for marketing purposes.
6. Data Retention
Your personal data is retained only for as long as necessary to fulfill the purpose for which it was collected or to meet legal obligations. After that, we will securely delete or anonymize your data.
7. Data Security
We implement robust security measures (e.g., encryption, secure servers) to protect your data. However, no online system can guarantee absolute security. We continue to assess risks and enhance security features.
8. International Data Transfers
If your personal data is transferred outside the UK or EEA, we ensure that adequate safeguards, such as Standard Contractual Clauses, are in place to protect your information.
9. Your Rights
You have several rights regarding your personal data, including:
Access: Request a copy of your data.
Rectification: Correct any inaccuracies.
Erasure: Request deletion of your data.
Restriction: Limit how we process your data.
Portability: Request your data in a portable format.
Objection: Object to the use of your data for direct marketing.
You can exercise these rights by contacting us at the information below.
10. Your Choices
Marketing: You can opt out of marketing communications at any time by clicking "unsubscribe" in the emails or contacting us directly.
Cookies: Manage your cookie preferences via your browser settings.
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those third-party sites and encourage you to review their privacy policies.
12. Policy Updates
We may update this policy from time to time. Changes will be posted on this page, and the date of the last update will be revised. Please check back periodically.
13. Contact Information
For privacy-related questions or concerns, please contact us at:
Email:
Omigar.Couriers@gmail.com
Phone: +44 333 339 9303
